Pizza delivery driver rises to vice president of operations
Dominos fall ... right into place
LOCK HAVEN — When he was just 18, Greg Lightner was driving by Domino’s Pizza in Lock Haven when he spotted a “now hiring” sign.
Lightner thought to himself, “I like pizza. I like driving.”
The rest, as they say, is history.
Lightner took a job as a driver and worked his way through the ranks. Over the course of 18 years, he was promoted to running shifts and eventually became manager. He moved up to supervisor and now is being promoted to vice president of operations.
At 36, Lightner, a lifelong Lock Haven resident, is proof that determination and hard work definitely pays dividends.
“I love the fast-paced work environment and definitely the people. I’ve met so many interesting and awesome people throughout the years,” Lightner said.
Over the course of 18 years, Lightner has seen Domino’s Pizza grow by leaps and bounds. When he started, the franchise merely sold pizza. Now, it features a huge menu of subs, salads, wings, pasta and desserts.
“In 2010, Domino’s changed everything and added some new menu items,” Lightner said.
When he started with the franchise, Lightner said that orders were taken by hand over the phone. Now, orders can be placed online and the customer can track their pizza simply by using a computer or an app on their phone.
“We’ve changed so much over the past 18 years. Now, you’re gonna be able to watch your delivery driver get to your door on a map with our new GPS system. Customers can use that experience to see where the driver is. The technology side of the company has blown up the past few years,” Lightner said.
Lightner started with Domino’s Pizza in 2002. Computers were starting to appear, but those were just a step above a typewriter.
Now, when orders are placed online, the pizza-making process begins before the customer has even paid for the pie.
“With new technology, we can actually see orders that people are placing online before they are actually placed. So we can start preparing them before the customer actually submits the order online. We get an alert and we can see when they’re in the payment section,” Lightner said.
As vice president of operations, Lightner will oversee several Domino’s Pizza shops. He travels from Jersey Shore to Clarion every week.
“It’s not just a job. I’m responsible for a lot more now,” Lightner said.
A graduate of Central Mountain High School, Lightner said that he loves his job.
“Every day is different and it’s always a new experience,” Lightner said. “There are so many great people in all of our stores. I get to travel around and meet new people all the time.”
Jim Gregory is the owner/properitor of several Domino’s Pizza shops. He raved about Lightner’s skill set and is thrilled that they were able to promote him.
“Greg is celebrating his 18th year with us and he’s the man of the hour,” Gregory said. “He started with us when he was 18. Now here we are. We think he’s a pretty good guy.”