UPMC Susquehanna offers 24/7 online video appointments

WILLIAMSPORT –If you’ve ever had a chest cold, allergy attack, or other non-serious illness, you know the hassle of scheduling a doctor’s appointment only adds to your misery. Even a visit to an urgent care clinic means finding parking, long wait times, and other inconveniences.

Now you can virtually connect with healthcare professionals through UPMC AnywhereCare, without ever leaving the house.

AnywhereCare is available anytime, anywhere, and our health care professionals are always on call. Using the video camera on a smartphone, tablet, laptop, or desktop computer, patients age three and older with symptoms ranging from sore throats to back pain can be seen face-to-face by a health care professional. The health care professional will assess the symptoms and recommend a personal treatment plan, just like a traditional in-office visit.

“These illnesses might not rise to the level of a trip to the emergency department, or even to the physician’s office, but can be challenging for patients to deal with,” said David Lopatofsky, MD, chief medical officer, UPMC Susquehanna. “UPMC AnywhereCare allows patients to be seen by a provider with quick, convenient access to treatment. Think of it as a modern home-visit.”

AnywhereCare was created by UPMC Health Plan with the telehealth company, American Well. Appointments through the app are secure video conference meetings with a doctor or nurse, who can then make a diagnosis, recommend a treatment, and write a prescription for medication.

UPMC AnywhereCare is available to all Pennsylvanians, regardless of insurance carrier. The cost of an AnywhereCare visit is between $10 and $49, depending on insurance coverage. Medically-appropriate prescriptions, if needed, must be paid separately by the patient. If a prescription is needed, low-cost or generic prescriptions can be prescribed.

To download the free UPMC AnywhereCare, visit the Apple App Store or the Google Play Store and search “UPMC AnywhereCare.” A desktop version is also available at https://myupmc.upmc.com/anywhere-care/.