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Willits: ‘We Remember Service after the Sale’

LAURA JAMESON/THE EXPRESS Jay Sementelli and Melissa Mann. Below are Holly Gharet and Ben Conser.

LOCK HAVEN — It’s our 26th year serving Clinton County and Central Pa. for their document needs such as printing, copying, scanning, faxing and document solutions. We continue to grow by meeting the needs of our customers and keeping them up to date with the latest technology.

We employ Remote Monitoring of machines in the field for trouble codes, meter readings, and to update firmware remotely. We continue to expand into Document Solutions including document handling, OCR, Indexing of documents for quick storage and retrieval, as well as print monitoring with programs such as Papercut.

Papercut software allows our customers to See all of their printing, copying and scanning activity in many reporting formats to manage devices and users. Not only will it monitor, but papercut allows admin to set up rules and preferences on printing activity to better control behavior and cost. Unlike the larger companies in the industry, we still pay close attention to our customers with personalized service, cost-effective strategies and “Remembering Service After the Sale”

Why buy your office equipment from Willits Copiers?

The answer is simple: Service, Reliability, and Cost Effectiveness.

LAURA JAMESON/THE EXPRESS Holly Gharet and Ben Conser.

Local Service

In our industry, service is key. Downtime on your Copier MFP that copies, prints, scans and faxes is critical. Our local office and warehouse equal fast response time with the parts available today to get you up and going. Techs coming from who knows where have slow response time and may not have your part onboard.

Reliability

All Copystar (Kyocera technology) digital copiers have long life components. Long life drums, toner cartridges and preventative maintenance schedules add up to reliability and less downtime. Reduced downtime equals higher productivity, and increased productivity equals greater profitability.

Cost-Effectiveness

A new car that gets 10 miles per gallon on gas is not a good deal. Our focus is on Total Cost of Ownership (TCO)– Along with the purchase price, long life components equal a low cost per page, which means a low cost of operation. A low TCO reduces costs–and reduced costs equal higher profits. At Willits the word is Cost-effective.

Saving you Money

Let us come to your office for a free evaluation of your document needs. We will do an overview, capture data, assess and analyze the info to come up with the best solution for your needs. Then we will manage this for optimization.

Community Minded

We continue to support many non-profits by giving back to our community. Supporting local business goes farther than many people realize to help our community. We care at a different level…We Live Here.

Willits Copiers, Inc. is a locally owned authorized dealer for Copystar, Kyocera and Konica Minolta office equipment. Willits is certified for HP (Hewlett Packard) Laser Printer repair. We carry toner and supplies for other makes and models of copiers, fax machines & laser printers.

Our mission at Willits Copiers is to provide our customers with Cost-effective brand name office products–and to back those products with outstanding service and support.

Willits Copiers, 200 E. Main St., Lock Haven, has provided customers with cost-effective office products for 26 years.

“We Remember Service after the Sale.”

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