Domino’s in Lock Haven wins OMEGA Challenge
Challenge rewards stores that demonstrate operational excellence
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LOCK HAVEN -- Domino's is excited to announce that the locally owned store at 203 Jay St. in Lock Haven, has recently received the company's highly sought after OMEGA Challenge Award.
Domino's OMEGA Challenge rewards stores that demonstrate the highest level of operational excellence across four pillars: order counts, estimated average delivery time, food safety and the operations assessment. Domino's in Lock Haven exceeded all categories to win the award.
"We are absolutely thrilled to have won Domino's OMEGA Challenge," said James Gregory, Domino's franchise owner in Lock Haven. "It is a testament to our dedication towards maintaining outstanding store operations and customer satisfaction. Our goal is always to make great-tasting pizza and deliver fantastic service, without taking shortcuts. I'm so proud of the store's general manager, Jordon Boone, for all of his hard work and winning such an elite award."
Gregory began his Domino's career in 1996 and worked his way up to become a franchisee in 1998. Boone joined the Domino's brand over eight years ago and has held his general manager title for seven years.
"It is no easy feat to win the OMEGA Challenge," said Frank Garrido, Domino's executive vice president -- chief restaurant officer. "This recognition is only achieved by the top 2% of Domino's stores in the U.S. Our hats go off to James, Jordon and their team members in Lock Haven for their commitment towards running exceptional operations. Domino's in Lock Haven is truly a best-in-class store."
As a winner of the OMEGA Challenge, Boone can choose to receive an OMEGA Speedmaster 38 mm watch, an OMEGA Speedmaster Moonwatch Professional watch or a cash award of $2,000. Domino's has a longstanding history of running an operational excellence challenge, as it originally began in 1977 to reward high achieving stores.
About Domino's Pizza
Founded in 1960, Domino's Pizza is the largest pizza company in the world, with a significant business in both delivery and carryout pizza. It ranks among the world's top public restaurant brands with a global enterprise of more than 20,900 stores in over 90 markets. Domino's had global retail sales of over $18.7 billion for the trailing four quarters ended June 16, 2024. Its system is comprised of independent franchise owners who accounted for 99% of Domino's stores as of the end of the second quarter of 2024. In the U.S., Domino's generated more than 85% of U.S. retail sales in 2023 via digital channels and has developed several innovative ordering platforms including seven unique ways to order Domino's.