Satisfaction levels pertaining to the use of hearing aids
My previous discussion on this subject took place five years ago. I have revisited and revised certain details pertaining to client satisfaction in relation to hearing aids. The subsequent anecdote is recounted with authorization: During a recent service appointment, one of my clients remarked, "I regret not acquiring a more powerful hearing device as it appears that these have reached their capacity for me." It dawned on me that I had neglected to adequately inform the client, or perhaps they had overlooked the fact that their digital hearing aids are indeed digital and adjustable. I ...