PPL customers deserve honest answers on billing issues
One-hundred-and-two year old PPL Corp. has long been a provider of electricity to heat and power thousands of homes, businesses, hospitals and industries in our region. Perhaps your family member or neighbor work for the utility. The company has built a reputation of service and trust. That’s why it’s frustrating to learn that PPL, Pennsylvania’s leading electric utility, billed more than 790,000 of its customers much higher sums than any of the affected customers expected or than the company could clearly justify. Households that generally pay $150 to $200 a month for ...