Betty and David Dimmick

Bellefonte

Again, again, and again. No less than seven times during the past several years Mount Nittany Health was called upon for our visits to the emergency room, admissions to the medical center for evaluations, treatments and surgical procedures.

Again, and again and again we found excellent physical, emotional and social treatment — whether it came from skilled surgeons, quick-to-diagnose ER staff, floor nurses, culinary services, social services, housekeeping and administration.

We found that we were treated with respect, our physical and emotional needs, opinions and even the rare complaints were received and handled with skill and compassion.

In particular, the nursing staff are to be commended. Their quick response when needed, their skill, kindness in attending to our needs as well as their professionalism all contributed to feelings of safety, security and comfort.

We evaluate medical care using our own little “4-Cs” model: We ask for Competency, Caring, Compassion and Class.

Mount Nittany Health has all four!